Reference

How fwjili Handles Your Personal Information

Your account data — including your mobile number, wallet details, and transaction history — is handled with care. This policy explains what we collect, why we collect it, and how you can access, update, or remove it.

bKash & Nagad wallet data protectedAccount access via secure OTPData requests handled directlySSL-encrypted connections
fwjili How fwjili Handles Your Personal Information
HOW WE PROTECT IT

Data Handling, Cookies, and Account Security

We use SSL encryption on every page, including the deposit flow for bKash, Nagad, and Rocket. OTP verification on login means only the registered mobile number can access the account. We review access logs to catch unusual activity early.

Encryption

All data in transit is encrypted via SSL. Your wallet details and session tokens are never sent in plain text across any connection.

Cookie Control

Session cookies keep you logged in on your device. You can clear or block them through browser settings without losing your account data.

Retention Policy

We keep your data only as long as required by applicable law in your region. Closed accounts are purged on the schedule local regulations require.

Data Requests

Write to us from your registered email to request a copy of your data, correct an error, or ask for deletion. We confirm receipt and act promptly.

CONTACT YOUR DATA TEAM

Reach Us About Your Privacy

If you want to access, correct, or delete your personal data, contact our support team directly. We aim to respond to all data requests within a reasonable timeframe. Your request will be handled by the same team that manages account and wallet queries.

Live Chat Open the chat icon in the lobby — available for account and data queries during active support hours.
Email Support Send your data request to our support address from your registered email for a written record.
Account Settings Update your contact details and review stored information directly inside your account profile page.

Common Questions About Your Data

Real questions from people who want to know exactly how their information is used on fwjili.

We collect your mobile number, the wallet you register — bKash, Nagad, or Rocket — and your transaction history. Device and session data is also logged automatically for security purposes.

We do not sell your personal data. We share only what is necessary with payment processors like bKash, Nagad, and Rocket to complete your transactions, and with service providers bound by confidentiality agreements.

Email us from your registered address with the subject 'Data Access Request'. We will confirm receipt and send your data summary within the timeframe required by applicable law in your region.

Yes. Send a deletion request from your registered email. We will remove your data subject to any retention obligations under local law. Some transaction records may need to be kept for a legally required period.

Your bKash, Nagad, and Rocket details are stored encrypted and never displayed in full after entry. SSL secures every transaction page, and OTP login prevents unauthorised access to your account.

Your rights — access, correction, deletion, and portability — depend on the laws of your local jurisdiction and eligible region. We apply those rights as required. Contact support if you are unsure what applies to you.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.