Reference

Move Money with bKash on fwjili

Deposit via bKash in a few taps and your account balance updates before you switch tabs. We've kept the wallet flow short — open the bKash app, send to the number shown at checkout, confirm your PIN, and you're in the lobby.

bKash DepositWallet VerificationWithdrawal StepsAccount BalancePIN Confirmation
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fwjili Move Money with bKash on fwjili
ACCOUNT INTEGRITY

How We Handle Your bKash Transactions

Wallet Number Verification

Every bKash withdrawal goes through a wallet-number match against your registered account. This step stops misdirected payments and keeps your funds moving to the right number only.

Reference Code System

Each deposit session generates a unique reference code. Our gateway matches that code to your account automatically, so credits land correctly even during high-traffic periods.

Transaction Log Access

Your full deposit and withdrawal history is visible in the account cashier. Timestamps, amounts, and bKash references are all stored so you can cross-check against your bKash statement.

Account-Level Security

We apply OTP verification at login and at withdrawal initiation. If your number changes, update it through account settings and complete the re-verification step before your next bKash transaction.

fwjili Walk Through the bKash Account Flow

Walk Through the bKash Account Flow

When you choose bKash at the deposit screen, fwjili shows you a dedicated receive number and a reference code. Open your bKash app, go to Send Money, paste that number, enter the amount, add the reference in the note field, and confirm with your PIN. The transaction hits your fwjili wallet once bKash confirms on their end — no manual approval needed

on most transfers. For withdrawals, head to the cashier, pick bKash, enter your registered bKash number, and submit. Our system runs a wallet-number check against your account before releasing funds, so make sure the number matches what you registered. Players in Dhaka and elsewhere in Bangladesh can use the same flow on any network — Grameenphone, Robi, Banglalink, or Teletalk.

GET ACCOUNT HELP

Support While Using bKash

Live Chat Reach our team through the live chat icon in the lobby. Available for bKash transaction queries, reference-code issues, and wallet mismatch checks during active support hours.
Email Support Send bKash transaction details — amount, time, bKash reference — to our support address. We trace the payment against our gateway log and update your account accordingly.
FAQ Section The account FAQ covers common bKash errors: wrong reference, send-to-wrong-number, and pending status. Check there first — most transfer questions are answered in under two minutes.

bKash Terms You Should Know

What is a bKash reference code?

A short alphanumeric string generated per deposit session. You enter it in the note field when sending money so our gateway links the incoming transfer to your specific account automatically.

What does wallet verification mean?

The process of confirming your registered bKash number matches the one on your account before a withdrawal is released. It prevents funds going to an unintended number.

What is a pending transaction status?

A transfer that bKash has received but not yet confirmed to our gateway. It usually resolves within minutes; if it stays pending beyond that, contact support with your bKash transaction ID.

What is KYC in the context of withdrawals?

Know Your Customer — the identity check our system runs before processing larger withdrawals. You may be asked to confirm your name and account details to complete the verification step.

What does 'send money' mean versus 'payment' in bKash?

Send Money transfers funds to another bKash number — the method used for fwjili deposits. Payment is for merchant transactions. Use Send Money when depositing to avoid routing errors.

What is a cashier screen?

The section of your fwjili account where you initiate deposits and withdrawals, view transaction history, and enter your bKash number or reference details for each transfer.

Answers to Your bKash Queries

Go to the cashier, select bKash, copy the receive number and reference code shown, open your bKash app, use Send Money, paste the number, add the reference in the note, and confirm with your PIN.

Wait a few minutes for the gateway to confirm. If the balance still hasn't updated, go to live chat and share your bKash transaction ID and the time of transfer so we can trace it manually.

Deposits can come from any bKash number as long as the reference code is correct. Withdrawals, however, go only to the bKash number registered on your account for security reasons.

Once our wallet-number verification passes, the withdrawal request is sent to bKash. Timing depends on bKash processing on their end; check your bKash transaction history for the incoming credit.

Contact support immediately with your bKash transaction ID, the amount, and the exact time. We can match untagged transfers manually, but it takes longer than a correctly referenced deposit.

bKash is available to accounts registered in supported regions where local law permits. Confirm your eligibility in account settings; if bKash doesn't appear at checkout, contact support to check your region status.
Reference

bKash User Guide

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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